Bekasi, 22th March 2016
PT. MANDAM
Parpostel Street, Bekasi
Indonesia
Dear Sirs,
This letter is to notify you about a problem. I'm having with a shoes that i bought your store on 11th March 2016. I'm disstisfied with your product because i discovered there is scrath on it. i have attached a photocopy of my receipt at proof of purchase.
Thank you for taking the time to read this letter. i have been a satisfied customer of your for many years and this first time i have on countered a problem and that you will cover the cost of defective item being returned to you.
I look forward to your replay.
Your Faithfull
Niki Dayang
